SMS messaging

Send SMS text messages on a global scale using our enterprise platform. SMS provides global coverage independent of handset or app downloads.

  • SMS Messaging services with global reach
  • 98% Unparalleled open rates messages
  • Connect No app download or data connectivity needed
  • > 30% Click-through rate on SMS messages
  • Low latency Fast delivery for critical messaging

Send SMS messages globally

With an average opening rate of 98%, SMS is a fast and efficient way to reach your customers all over the world. SMS is native to mobile phones, meaning that you do not need an internet connection or a downloadable app. SMS text messages are an immediate form of communication and can be used as a way to improve engagement, security and customer satisfaction. SMS supports many use-cases and is perfect for critical alerts, one-time-passcodes, notifications, marketing campaigns, customer support or employee engagement.

  • Notifications, delivered in seconds
  • Critical alerting
  • Two-factor authentication, one-time passcodes and verification services
  • Appointment reminders
  • Parcel delivery notifications
  • Learn how to get ahead of queries with notifications here
  • Meaningful marketing communications
  • Send special offers and promotions
  • Create and send mobile coupons
  • Provide loyalty program updates and services
  • Create competition launches
  • New Product launches and surveys
  • Make SMS a priority in marketing communications now
  • Advanced customer Care
  • Provide after-sales support and assistance
  • Improve NPS survey response
  • Personalized communications based on customer needs
  • Send updates and information
  • Send useful documentation

How to get started with SMS

SMS is a powerful tool in your marketing arsenal. It's easy to get started, and there are many ways you can use it to reach customers quickly and effectively.

We can help you get set up, with our easy-to-integrate SMS API, your own in-house applications or CRM systems. We also have numerous connectors that work with a wide range of Partners. Our data insights will help you maximize the impact and ROI of your campaigns. And we've got a dedicated local team that will assist you from day one, with continued support provided as standard.

SMS has been around for decades, but it has never been more relevant than it is today. With mobile devices reaching saturation levels worldwide and SMS being the most popular way to connect, brands are looking at SMS as a key channel for reaching their customers. Here are some of the ways that you can use SMS to engage your customers.

SMS is an effective way to connect with your customers and provide a personal touch.

Overview of SMS areas of application

Coupons and Offers

75% would like to receive a text message with special offers. SMS is perfect for sending personalized offers to your target audience. Increase the satisfaction and loyalty of your customers by sending timely notifications and reminders of opening times, appointments, parcel deliveries, order confirmations and more.

With SMS, you can send personalized offers and reminders to your target audience, increase customer satisfaction, and build loyalty.

Timely Notifications

69% would like reminders of their appointments.

69% would like reminders of their appointments. Send individual notifications and reminders of opening times, appointments, parcel deliveries and order confirmations. Make sure that your customers never miss out on an opportunity again!

53% prefer SMS for important messages vs. email with 34%.

SMS also provides a channel of choice that customers prefer over email—especially for urgent and critical information.

53% prefer SMS for important messages vs. email with 34%. SMS has global reach and scale for mass communication when you need to convey urgent or critical information in real-time across all geographies and demographics without wasting time or money on translation or localization issues.