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Viber Business Messaging

Engage your customers on their favorite channel using Viber Business to provide personalized communication.

  • Because every communication matters
  • Over 1 billion users globally
  • Active & engaged audience
  • Direct marketing made easy
  • Automatic fallback to other channels

Business messaging on your customers

Viber Business Messaging is a great tool for businesses to engage with their customers in a personalized way. With over 1 billion users worldwide, Viber's messaging solution is one of the largest chat apps on the planet. It offers brands a variety of ways to interact with customers, from product discovery to customer care.

Viber Business Messaging enriches interaction with customers

Engage

One of Viber's key features is its ability to send and receive messages from any device, anywhere in the world. This makes it easy for users to connect with one another regardless of location, which increases engagement and satisfaction.

Viber has been a leader in the mobile messaging industry for several years now, and it is one of the most popular apps in the world. The application offers free calling, video chat, and text messaging to users across many different platforms. It also allows users to make international calls at no cost. Viber is used by more than 800 million people each month, making it one of the most widely-used applications in the world today.

Formats

Messages can be both transactional or promotional – text only or include multimedia content like images, buttons, or stickers.

The company has made a name for itself by offering some of the best customer service in its industry. Viber users have reported being satisfied with their experience on the platform because they have been able to get answers quickly when they needed them most. This is important because it gives customers confidence that they will be able to find help when they need it most without having to wait around for hours or days before getting an answer from someone who might not even know what they're talking about anyways!

Two-way

Enable two-way communication and user-initiated messages for improved customer care.

Power Search

With a power search, users can find your brand and start a direct conversation.

Automation

Automate your conversations using intuitive chatbots.

Personalization

We help brands connect with their consumers in a way that's easy to use and effective. We offer brand awareness and loyalty solutions that are personalized and tailored to your needs.