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Omnichannel strategies that work

Marketers must communicate with customers using messaging services they prefer or risk losing them to the competition/ Marketing and Customer Experience Managers must create engagement and utlize the tools available to them to deliver maximum impact in this new world of omnichannel conversational messaging.

Digital transformation and the adoption of the cloud and hosted applications have become critical - it not only digitizes customer-facing processes but also helps to gather critical insight needed to develop products and services that customers want to continuously use and recommend.

With our platform, SMS, WhatsApp, Viber, email, and even voice communication can all be orchestrated through one platform.

Connect via all channels

Single platform to connect all of your customers on their preferred channel.

  • Develop campaigns to increase brand awareness, boost traffic, and create leads, all with personalized mobile marketing.
  • Drive engagement and amplify your mobile marketing efforts with all of the channels LINK has to offer, as well as our data-driven insights platform.
  • Use mobile marketing messages for driving traffic, leads and conversions across offline and online platforms. Use it for consent, engaging business-customer dialogue, branding, campaigns, promotions, sales activities, and more.

Marketing Campaigns that deliver

The brands that have adopted a true omnichannel approach to doing business are now having meaningful conversations with their customers in a way that suits them. They have made it simple for people to ask a question and get a near-instant reply.

Engagement

Engage with your customers at the right time and on the right channel.

Personalization

Personalize content for your customers based on their preferences.

Automation

Reduce queues, wait times and install chatbots to help your customer seamlessly flow through the user journey.

Experience

Send rich content, such as images, videos, and product catalogs and increase CTRs.

Data Insights

Improve your data insights. Enhance the customer journey and increase repeat customers.

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